If you are located in the European Union (EU) or the European Free Trade Association (EFTA), you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason.

Please complete and submit the digital form below if you wish to exercise this right. Once submitted, you will receive an immediate confirmation email.

Return Window: After submitting this form, you have a further 14 days to return the goods to us.

Your Refund: We will refund all payments received from you, including standard delivery costs, within 14 days of your withdrawal notification. Please note, we may withhold your refund until we receive the items back or you provide official proof of return shipping. We are unable to refund any import duties you may have paid.

Exclusions: We cannot accept returns or issue refunds for personalized, custom, or made-to-order items unless they are faulty.

Delivery Upgrades: Supplementary costs for express or nominated-day delivery are non-refundable.